How Can I Make a Complaint?

You can fix most issues by emailing at [e-mail] - We will always do our very best to assist in resolving issues as quickly as possible. However if you feel we have not resolved your issue, you can contact the Australian Financial Complaints Authority (AFCA). Their contact details are: Australian Financial Complaints Authority, GPO Box 3 Melbourne VIC 3001, Phone: [phone] or visit www.afca.org.au